The following data protection information provide you with information regarding the personal data processed at https://www.quintessence-publishing.com (Art. 4 No. 1 GDPR) as well as the purposes and legal bases on which this processing (Art. 4 No. 2 GDPR) is carried out. With this information we also satisfy the information obligations under data protection law pursuant to Art. 12-14 GDPR. For persons in Germany, this document also contains the information pursuant to Section 13 of the German Telemedia Act (TMG).
The internet portal operated at https://www.quintessence-publishing.com presents and offers for sale books, trade journals, CDs, DVDs, digital editions of books and journals (so-called "eBooks" and "ePaper"), digital content (e.g. videos or audio files) as well as software (in particular as so-called "apps" for mobile devices) from the international publishing programme of the Quintessenz Publishing Group. In addition, under the name "Dentory", the Web Portal also offers an online continuing education programme for students and young professionals in dentistry, oral and maxillofacial medicine with content created by young dentists. Each potential visitor is at liberty to visit the internet portal for purely informational purposes without registration, login or communication with the provider. Orders of products may be placed as registered user or - without prior registration and login - as guest user.
The internet portal operated under https://www.quintessence-publishing.com is operated by Quintessenz Verlags-GmbH, Ifenpfad 2-4, 12107 Berlin, Germany, Tel.: +49 (0)30 / 76180-5, Email: email@example.com. The beforementioned company is the controller under data protection law (Art. 4 No. 7 GDPR) for the technical operation of the software applications operated under https://www.quintessence-publishing.com, the protection of the web offer against unauthorised accesses and attacks by third parties as well as the technical management of the closed user groups permitted on the portal and the user accesses provided for these.
The following publishers of Quintessenz Publishing Group are currently connected to the internet portal:
When the website https://www.quintessence-publishing.com is called up an IP geolocation is carried out regarding the visitors to the internet portal and will be automated allocated to the publishing offer of one of the aforementioned connected publishers. The IP geolocation makes insofar a pre-selection with regard to the language used in the portal and the publisher, via which orders of the products and services offered in the portal can be placed as a standard. The following applies hereby:
The visitors to the internet portal are at liberty to manually revoke the default allocation and to move within the portal irrespective of their geolocation in the publishing offer of one of the involved publishers and to enter into contractual relationships with the manually selected publisher, to carry out orders there and/or to create a customer account. If the default allocation is not revoked manually the customer registration and orders will be managed by the publisher allocated owing to the IP address, who is responsible for data protection law.
Quintessence Publishing Company, Ltd. and Quintessence Publishing Co, Inc. also establish a joint responsibility with Quintessenz Verlags-GmbH within the meaning of Art. 26 GDPR in the context of the use of the internet portal at https://www.quintessence-publishing.com. The joint responsibility is established hereby in the relationship of all companies involved in the portal among one another.
Quintessenz Verlags-GmbH assumes within the scope of the joint responsibility
The other jointly responsible controllers respectively assume for the customers allocated to them according to the aforementioned provisions the customer communication, the processing of orders as well as the content-related management of customer and user accounts.
As a central contact for the safeguarding of the rights of the data subject and with regard to the information obligations pursuant to Articles 13 and 14 GDPR and the processing carried out under joint responsibility, the controllers pursuant to Art. 26 Para. 1 the controllers have appointed
12107 Berlin, Germany
Tel.: +49 (0)30 / 76180-5
The aforementioned company assumes the fulfilment of rights of data subjects for all processing in connection with the operation of the internet portal under https://www.quintessence-publishing.com in the external relationship of the joint responsibility, in particular according to Art. 12-21 GDPR. Each data subject is at liberty however according to Art. 26 Para. 3 GDPR, to also assert these rights directly against the other controllers.
As operator of the internet portal under https://www.quintessence-publishing.com Quintessenz Verlags-GmbH enables registered users through their respective user account - irrespective of the country of their registration - to place orders at the other connected publishers. For this purpose, international orders are brought together in the user account and managed uniformly there. If an order is placed at another publisher involved in the portal than that at which the user registered, the further publisher will receive besides the publisher, at which the registration is managed, access to the personal user data, insofar as these are necessary for the establishment, implementation or termination of a contract. The publishers do not receive any information regarding which products and services a registered user has ordered from the respective other publisher. An exchange of information among the publishers involved in the portal about the users of the internet portal operated under https://www.quintessence-publishing.com does not take place otherwise.
The collection of personal data and the processing of this data pursues the following purposes:
Personal data processed via the internet portal under https://www.quintessence-publishing.com can be collected both directly from the data subject (informational, non- registered user, guest user or registered portal user), as well as through third parties (for example in case of orders by registered users or guest users for third parties or with the provision of deviating delivery addresses). Data collections through other sources, such as credit agencies, authorities, courts, etc. will not take place.
The data processing is carried out on the basis of the following legal bases:
Personal data is processed until the purpose for the collection or - in the case of further processing - the further processing is fully achieved. The data will be erased with the full achievement of the purpose. The data controllers moreover have an examination and erasure concept, which ensures the regular checking of the erasure obligations.
The provision of personal data is partly stipulated by law (e.g. according to tax law, the stipulations of the combatting of money laundering). Furthermore, you may be obligated to make those personal data available to us, which are necessary for the establishment, implementation and termination of contractual relationships with us and the fulfilment of the thus associated contractual obligations. Without these data we are, as a rule, not in the position to carry out contracts with you and/or to satisfy our statutory obligations. Within the meaning of the greatest possible transparency under data protection law we would like to point out possible obligations for the provision of information in an individual case before the execution of the concrete data collection situation respectively separately.
You have the following rights vis-à-vis the responsible companies according to Art. 15 to 22 GDPR:
Pursuant to Art. 77 GDPR you have the right to lodge a complaint at a supervisory authority in matters of data protection if you are of the opinion that the processing of your personal data is not carried out lawfully. The address of the supervisory authority responsible for the data processing of the joint controllers is:
Berlin Commissioner for Data Protection and Freedom of Information
Visitor Entrance: Puttkamerstr. 16 – 18 (5th floor)
Telephone number: +49 (0)30 13889-0
Telefax: +49 (0)30 2155050
Within the framework of the links to other websites (URL addresses) available on the Website, you might in some cases leave the Website or at least the area of responsibility of Quintessenz Verlags-GmbH. The transfer to another service provider must be indicated. This indication is achieved by labelling the link and/or by specifying the linked URL, which, among other things, is displayed in the status bar of the browser. Linked third-party sites are usually opened in a separate browser window. In the case of third-party shops, the naming of the shop indicates that you have left the area of responsibility of Quintessenz Verlags-GmbH.
In the case of a redirection or linking to other websites, the technical realisation of the web offer is outside the area of responsibility of Quintessenz Verlags-GmbH. It is expressly pointed out that such third-party providers may use so-called trackers, beacons or cookies which examine the surfing behaviour of website visitors. In respect of this, please refer to the data protection statement of the respective third-party provider. Moreover, explicit reference is made here to what is commonly called the Facebook ruling of the Schleswig-Holstein Administrative Court with file numbers 8 A 37/12, 8 A 14/12, 8 A 218/11. Quintessenz Verlags-GmbH has no influence on how the linked pages are set up and what data is collected there.
Furthermore, Quintessenz Verlags-GmbH also has no access to data that is collected by third parties using cookies, trackers, beacons or other methods.
This applies in particular to links to social media platforms such as Facebook, Twitter, etc., through which our site content can be shared.
Recommendation: Quintessenz Verlags-GmbH recommends the use of a browser plug-in such as “Ghostery” (https://www.ghostery.com/de/), which, similar to the objection to the use of Google Analytics (http://tools.google.com/dlpage/gaoptout), allows you to selectively or completely prevent the activities of beacons, trackers, cookies and similar technical procedures for data collection across websites in your browser.
However, we would like to point out in this context that blocking technically required cookies or functions may mean that you are not able to use our Website in the desired manner.
All cookies that we use only enable technically necessary functions such as login or the functioning of the shopping cart. They are used on the basis of a legitimate interest as defined in the GDPR or with your consent. The transient cookies are deleted when the browser is closed.
We are therefore unable to show you a selection of different purposes according to which separate cookie settings can be set, as for statistical or marketing reasons no cookies are used here.
You can object to the use of deployed cookies at any time: If you wish to deactivate cookies, you can use the Help function in the menu bar of the web browser you are using to find out which settings you need to apply to prevent the storage of new cookies. There you will also find information about further cookie settings, e.g. information and warning functions for the deletion of existing cookies. Alternatively, you can also use a program such as Ghostery. However, you should be aware that if all cookies are blocked, the cookie information will be displayed each time you visit the site, and the shopping cart will not work without a cookie.
In order to ensure unrestricted and trouble-free use of our web pages, we recommend that you leave the cookie functions fully activated when using our Portal. Cookies for reach measurement are not used in the Web Portal of Quintessenz Verlags-GmbH. The Web Portal also does not use Google Analytics.
If you wish to block cookies, trackers and beacons from websites in general, you can also install the browser plug-in "Ghostery". This enables you to see at any time what data collectors are integrated into a website, and you can block the activities of corresponding functions. You can find downloads for different browsers on the website https://www.ghostery.com.
The Website uses the statistics software "Matomo", formerly known as "Piwik", to analyse and optimise the use of the Website. This software is used on Quintessenz Verlags-GmbH's own server and under its own complete control; this means that in respect of the use of this software no data is passed on to third parties and especially not to third parties in other EU countries. The recording of all page visits is carried out by anonymising the IP addresses. Matomo is not linked to logins, sessions or user accounts when used on our Web Portal. In the configuration we use, Matomo does not leave any cookies on your computer. The recognition of computers is therefore not possible. The settings used also provide for IP addresses to be transmitted anonymously. Therefore, no references to persons can be established through the use of Matomo. The software is only used for very general statistical purposes, such as recording the number of page visits and recording browsing times. In addition, it also statistically records - without reference to individuals - how many purchases were made via the Website and what was sold or ordered. No further session tracking is carried out.
You can prevent data transfer by Matomo by adjusting your browser settings or by using corresponding software.
In addition, information about the resources retrieved is stored on the application servers. This storage includes software-related error logs, if such errors occur. However, no references to the incoming requests are stored during this storage. This is therefore anonymous data which is recorded exclusively for the purpose of error detection and error analysis.
In order to ensure communication on the Internet and in particular to access the Website, it is necessary to record certain data. This includes the IP address of the user, without which it would not be possible to present the Website to the user. This means that log files/server data are recorded when you visit the Website. The IP address is the basis for communication on the Internet. In addition to the goal of reliable communication, data is also stored for data security purposes, i.e. to protect the systems and, usually, also to analyse any errors that occur. The so-called server data is stored by the provider of the website for reasons of communication and error detection.
Quintessenz Verlags-GmbH operates this Website with the Internet hosting company
Hetzner Online GmbH
Except for anonymous statistical purposes, there is no further use of the log files/server data. In particular, no user profiles of guest visitors are created.
The Web Portal can in principle also be used without registration, i.e. anonymously. At Quintessenz Verlags-GmbH you have the option to register and create your own user account in order to facilitate subsequent orders and the use of the services offered. All shops that are operated on this platform are available to you if you are a registered user.
If you have created an account for our Portal, you can change, add or erase your user data yourself. In the context of the erasure, however, we explicitly point out that legal retention periods remain unaffected and that in certain circumstances, blocking may have to take the place of erasure.
If you wish to place an order via our site without permanently registering as a user, there are two options available to you. You can either send us your order by phone or fax or you can enter the data necessary to complete the order without creating an account.
If you would like to place an order via the Website without an account, i.e. place the order as a guest, the following data is mandatory:
Names, addresses and email are essential for the processing of an order. Specifying your country is also necessary because the shops are available internationally and therefore the addition of the country code to the postcode is required to ensure delivery of your order. For socio-cultural reasons, your title is necessary for proper correspondence, as recipients generally expect to be addressed with an appropriate form of politeness.
As further optional details, you can specify the following attributes when ordering without an account:
If you frequently place orders via our Portal, it is advisable to create a user account, as you will then not have to enter all personal and address data again for each order. As already described above, there are many configuration options available to you if you visit the Portal as a registered user.
For example, in addition to a billing address you can also store a different delivery address and choose very carefully which subject areas are relevant for you.
If you want to create an account, this process has two steps. This explicitly prevents the misuse of your email address and the improper registration as you by third parties. After entering the registration data, a link will be sent to the email address provided to verify the authenticity of the registration and your identity. Only after this link has been confirmed will the respective account be activated. This procedure is called double-opt-in and is the current state-of-the-art and customarily adopted procedure. We therefore ask for your understanding that this additional validation of your data is required due to legal requirements.
If a link has not been confirmed within the double-opt-in procedure within two weeks, the account will not be activated, and the entered data will be erased. If you wish to have your own account, the following information is defined as mandatory and required for the creation of your account:
With regard to the individual attributes, please refer to the explanations in the section "Ordering without an account". Optionally, you can also leave us the following information when you register for your own account:
Finally, when you register, you can also decide whether you wish to receive email advertising or newsletters.
As soon as your user account has been created, confirmed and activated, you can administer and look after your personal account yourself. In doing so, you can apply a variety of settings which can make the use of our Portal considerably more convenient for you. This information and these settings can all be added voluntarily. However, certain functionalities of the Portal can only be made available if you explicitly agree to the use of these offers. You alone decide how your user account is configured. The options available to you are explained below.
First of all, the basic data of your account is displayed in the "My User Account" area, in particular you can change the title, academic title/degree, surname and first name, as well as email address and password.
Street, house number, postcode, city and country can also be changed here.
You can create almost any number of different additional addresses, which you can then use as billing or delivery addresses.
In addition, you have the option of entering your bank account data, in particular your IBAN and BIC, in order to use them for orders or purchases so that the invoice amounts can be conveniently debited from your account.
For cross-border orders, you can store your VAT identification number in your profile.
The options listed here are each provided with a tick box and, in the sense of data protection-friendly default settings, are not activated unless you have already consented to the corresponding advertising. You can now select the ways in which you would like to be informed by our company. If you deselect one of the options, this will be interpreted as an objection to the use of the respective information channel and you will no longer receive the corresponding advertising via the deselected channel. Here you can exercise your right to object to the use of your data for advertising purposes, differentiated according to communication channels.
In the My Account section you also receive information about which Quintessence publishing house is responsible for you. In addition, you can also enter multiple customer numbers here if you are a customer of several companies of the Quintessence Group. You can enter the respective customer number and select the appropriate company from a pull-down menu.
Special offers are sometimes aimed at students. You can therefore indicate yourself whether you are a student and at which university you are enrolled. If certain offers are only open to you if you can prove your status as a student, the area described here offers you the option to upload your proof of enrolment as an image or as a PDF. As long as this is valid and has not been cancelled, it is an option available for orders and saves you the effort of having to send the document by post. Your university ambassador is also displayed in the "My Account" area; this is someone you can contact directly by clicking on the button provided there. The university ambassador is a freelance employee of our company who can offer you as a student many publications at particularly favourable prices.
In the section My Access Rights you can see which journals, fee-based information and offers you have access to and can change corresponding subscriptions there or activate further access via an activation code.
In addition, you can set and manage bookmarks, so that you can always find and access specific places in the online literature available to you.
On a watch list, you can manage publications that might be relevant for you.
If you have booked and participated in CME tests via our Web Portal, they will be displayed along with the results in the "My Account" area.
Finally, in your "My Account" area, you will also have an overview of all orders that you have placed via your account, as well as the respective order status.
There are several newsletters available for you to choose from. You can subscribe or unsubscribe to these newsletters in the "My Account" section.
Unsubscribing is tantamount to objecting to the use of your email to send the respective newsletter.
Finally, you can also manage memberships in professional associations and select your fields of expertise. If you activate the alert function in this context, you will receive a message as soon as new publications or information on your fields of expertise become available on the Portal.
You could also undo or erase any settings you make in your user account. You alone decide what data you want to store here in addition to the required basic data for an account, and which possible additional functions you want to use on the Portal.
Even without having a user account, you can regularly benefit from receiving our newsletters and thereby receive the latest information from us. For this we simply require your email address. If you register exclusively for receipt of the newsletter, apart from your email no further personal data is required or collected. An exception to this principle is the storage of the time stamp of the confirmation of your registration via the double opt-in procedure, which for reasons of proof of proper consent and to defend against legal claims we store for as long as the consent is valid or you receive the newsletter from us to the email address provided.
After entering and confirming your email address as part of the registration for the newsletter, you will first receive an email with a confirmation link. This so-called double opt-in procedure ensures that no email addresses are misused. Only when the confirmation link has been activated will your email address also be used for sending newsletters. If the activation link is not used to confirm your email address within four months, it will be erased from our database.
If registration and confirmation were successful, you will receive our newsletter regularly in future.
You can object to receiving the newsletter at any time. To unsubscribe from the newsletter you simply need to click on the link in the newsletter email.
Only the email addresses of newsletter recipients are processed by the RapidMail systems and servers. No other personal data is collected, stored or processed via RapidMail, in particular no names or addresses or other data from any user account on our Website. As mentioned earlier, subscribing to our newsletters is also possible independently of setting up a user account.
Authors and speakers of Quintessenz Verlags-GmbH can obtain access to an area which is specifically provided for their presentation and self-marketing. Setting up the corresponding access to the area is always done manually in consultation with the author or speaker. The starting point can be an already existing user account or the account will be created completely manually. It is only set up or activated after consultation with and with the consent of the author or speaker.
As an author or speaker you therefore have the option in principle to access the area "myQ author area at Quintessence". Whether and how you use the option of self-marketing or presenting yourself and the services you provide on this page is up to you as the author or speaker. All information that you can provide here is voluntary. Authors or speakers are themselves responsible for the data entered.
You can upload a profile picture. Please make sure, however, that you also hold the image rights to the images used for presentation on the Internet. You can also enter your CV in German and/or English.
To enable you to edit this without displaying half-finished texts on the Internet in general or on our Portal in particular, there is a tick box that allows you to determine the time of publication of your CV yourself.
You can also undo this process. However, we would like to point out that search engines and Internet services, whose operation is completely beyond our responsibility, often copy content or store it in so-called "caches" in order to enable a faster search on the Internet.
You can also use a tick box to select whether your profile is visible in the author area, on product pages and on partner pages and whether visitors to the respective websites are allowed to contact you.
In addition, you can post your products or services in the described area, review products, especially print products, manage abstracts for lectures, manage a list of your cooperation partners, record membership in professional associations and indicate your areas of competence (fields of expertise).
All these details are provided voluntarily and exclusively by yourself. You can change or erase settings and entries at any time and thus have complete data sovereignty over the data stored and, if approved by you, displayed about you on our Portal in your function as an author or speaker.
If you wish to have your data or your access as an author or speaker erased or blocked, you have the option of erasing your information via the area itself and can inform us at any time that you wish to have your account or profile erased. Corresponding requests will be implemented immediately.
If you have stored this data in an account (user account), you can also change it at any time, as described above, and thereby have full control over both mandatory and voluntary information. In addition, you can have your account erased at any time. The access data (login) of your account is basically valid for all online services of Quintessenz Verlags-GmbH, as well as for all services and shops that are offered by third parties on our platform.
Depending on the available or selected payment method, it may happen that additional payment data is required for the contract and payment processing. If the selected or specified payment method in the specific case requires processing via an external provider of payment services, you may have to provide this provider with additional data or have already provided when creating your account. In this case, it is absolutely necessary for data to be exchanged between Quintessenz Verlags-GmbH or the store provider (publisher) on the one hand and the payment service provider on the other hand in order to process the contract and payment. With regard to the use of payment services, the respective data protection provisions of the provider also apply.
Quintessence Publishing does not have access to your payment data such as your credit card number. We only see your name, the transaction ID and are informed by the respective payment service provider whether the payment was successful or not.
If you access protected content through a user account, this access is stored with reference to your account for statistical purposes and to control access authorisation.
If you wish to prevent the third-party provider from collecting data, you should refrain from using the proximity search.
If you are a registered user, author or speaker, you can review products and services on our Website. To ensure that only authentic reviews are available on our Portal, the reviews can only be displayed in a personalised way. If you submit a review, it will therefore be displayed with your last name and first name, the profile picture if available, as well as the result and the time stamp of the review. If you would like a review you have submitted to be subsequently erased, please let us know.
If you access chargeable content within the scope of a volume contract, as is usual in the case of use by institutions, data is transferred to us by script, which is necessary for proof of use and billing. In particular, the following data is recorded in this context:
If we publish job advertisements within the Portal, it is possible for you to apply by email or by post. There is no contact form available for this purpose. No data is therefore collected in respect of possible applications via the Web Portal.
We offer the online continuing education program "DENTORY" at www.quintessence-publishing.com/dentory/ in cooperation with "American Dental Systems (ADS)" (https://www.adsystems.de). Quintessenz Verlags-GmbH is always the controller.
The online offer is therefore set up in such a way that normally only Quintessenz Verlags-GmbH has access to personal data of the user accounts. ADS provides content without knowing user data or having insight into the user accounts of the Portal. The Dentory area is integrated both into the Portal as well as the shops, so that you do not need a separate access for this.
You can subscribe to content such as tutorials, webinars or case reports in the DENTORY area. The contractual partner in this case is Quintessenz Verlags-GmbH.
Furthermore, it is also possible to send a request to "American Dental Systems (ADS)" using the contact form provided. This is particularly interesting for you if you are interested in attendance seminars which cannot be booked directly via the Web Portal. In this case, Quintessenz Verlags-GmbH acts only as an agent for services of the respective provider, and data that you enter in the corresponding form will be forwarded directly to the providing company. If you would like to book an attendance event with the company
American Dental Systems GmbH
and send a request to this company via the Portal, our Portal is simply the platform that enables communication between you and the company via the contact form. If you direct a request to ADS and send your data to them using the contact form, the controller in this case is the provider, i.e. American Dental Systems GmbH (in short: ADS). The same applies if you make a corresponding booking with ADS.
The Dentory section is an integrated part of the Web Portal. If you are already registered for the Portal, no separate registration for Dentory is required. If you register here, you will therefore have access to the entire Web Portal. In terms of data collection, this is largely the same as the registration as described in the Customer Account section. Only a few optional fields are not offered here. In particular, the fields
are not available.
In addition, you can also request the newsletter here by ticking the tick box. With respect to the further procedure for registering for the newsletter, please refer to the "Dentory Newsletter" section.
The corresponding consents will be stored with time stamp after evidence of proper notification has been provided. In this respect, please refer to the section "Storage of time stamps and consent features".
You can also access and make changes to CME tests and any information you may have entered about your fields of expertise via the "My User Account" page in the "Dentory" section. In this respect, the corresponding area offers only one further possibility to retrieve and maintain stored data of your user account. Please therefore refer to the section "Maintaining your user account". However, the selection of parameters available here is limited to what is relevant to the range of products offered by the Dentory section. For example, only the Dentory newsletter is displayed here, even if you also receive the Quintessence newsletter. In principle, you can therefore apply some general settings here that are relevant to Dentory or settings that are only relevant to Dentory. If you wish to edit all settings in one overview, please refer to the section "Maintaining your user account".
However, the "My Account" page in the Dentory section also offers you the option of subscribing to online content and changing the type of subscription or cancelling it online. There are three access models to choose from, each of which indicate their scope and cost. If you choose a chargeable variant here, this selection is saved with a time stamp, as the information is required for the fulfilment of the contract.
In the Dentory section you can register to receive a newsletter. This newsletter is independent of other newsletters which you can request via the Portal. The implementation, however, is identical, so please refer in respect of this to the "Newsletter" section. The registration takes place via a double opt-in procedure, in which you will first be sent a link. You can object to the sending of the newsletter at any time. All further details regarding the Dentory newsletter can be found in the "Newsletter" section, which also describes the procedure for using the Dentory newsletter.
The Dentory section of the Web Portal offers you the opportunity to exchange ideas with other experts in an online forum. The forum is also open to you as a registered user of the Portal, as long as you provide proof that you are a student of dentistry or a dentist. Please note, however, that entries appear in a personalised way. This means that your academic title/degree and surname and first name, the time stamp of the entry, as well as the review score and the review text will appear with each post. If you wish to erase one of your posts, please contact us by email.